1. Introduction

Yuru Software Design ("we", "our", "us"), the operator of the website at yuru.my (the "Site"), respects your privacy. This Privacy Policy explains what information we collect when you visit the Site, how we use it, who we share it with, and the choices you have. By using the Site you agree to this Policy. If you do not agree, please do not use the Site.

2. Information we collect

We collect the minimum information needed to operate the Site and understand how it is used:

  • Information you give us. If you contact us at hello@yuru.my, we receive the email address you write from and any content you choose to include in the message.
  • Information collected automatically. Our hosting provider records basic request data — IP address, user-agent string, referring URL, and timestamps — for security, abuse-prevention, and operational purposes. This data is retained for a short period and not linked to any other identifier.
  • Cookies and similar technologies. The Site itself does not set first-party tracking cookies. Third-party services we embed (described below) may set cookies subject to their own privacy policies.

3. How we use your information

  • To respond to your enquiries and provide requested services.
  • To operate, maintain, and improve the Site.
  • To monitor for abuse and protect the security of the Site.
  • To comply with legal obligations applicable in our jurisdiction (Malaysia).

We do not sell your personal data. We do not use your data for any form of automated profiling beyond aggregate analytics.

4. Advertising — Google AdSense

The Site participates in the Google AdSense advertising programme operated by Google LLC. Where ads are served, the following applies:

  • Google, as a third-party vendor, uses cookies to serve ads on the Site.
  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this Site and/or other sites on the Internet.
  • You may opt out of personalised advertising by visiting Google Ads Settings.
  • You may also opt out of a third-party vendor's use of cookies for personalised advertising by visiting www.aboutads.info.

Information about how Google handles user data when ads are served is available in Google's Privacy & Terms — How Google uses information from sites or apps that use our services.

5. Analytics

We may use privacy-respecting analytics to understand aggregate usage of the Site (page views, referrer counts, country-level location). Where any analytics provider we use collects personal data, we configure the integration to minimise that collection and to honour Do Not Track signals where possible.

6. Third-party services and links

The Site may link to external services we operate (for example, juulinkai.yuru.my) and to third-party websites we do not operate. Following any such link will subject you to that destination's own terms and privacy practices. This Policy applies only to yuru.my.

7. Data retention

We retain personal data only for as long as is necessary for the purposes set out in this Policy or as required by law. Email correspondence is retained for as long as is operationally useful, and you may request deletion at any time.

8. Data storage and transfers

The Site is hosted on cloud infrastructure provided by third parties whose servers may be located outside Malaysia. By using the Site you consent to the transfer of your information to those servers for the purposes set out in this Policy.

9. Your rights

Subject to applicable law, you have the right to:

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your personal data;
  • Object to or restrict certain processing;
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please email hello@yuru.my. We will respond within a reasonable period.

10. Children's privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Security

We take reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, and disclosure. No system is perfectly secure, however, and we cannot guarantee absolute security.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

13. Contact

For any privacy-related questions or requests, please contact us at hello@yuru.my. We are based in Malaysia and operate under Malaysian law.